Letting with Fellside

At Fellside, we aim to make the letting experience as smooth and stress-free as possible—whether you’re a residential tenant or a commercial leaseholder. Below is some key information to help you understand your rights, responsibilities, and available support.

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Deposit Protection Scheme (DPS)

Your deposit is safe with us. Fellside Property Rentals uses the Deposit Protection Service (DPS), the UK’s largest and most trusted government-backed scheme for protecting tenancy deposits in England and Wales.

With over 5 million deposits safeguarded and more than 10 years of proven service, the DPS offers a straightforward and secure way to protect your money—giving you peace of mind throughout your tenancy.

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Small Business Rates Relief

If you’re letting one of our commercial properties, you may be eligible for Small Business Rates Relief if:

your property’s rateable value is less than £15,000
your business only uses one property – you may still be able to get relief if you use more

For full details and how to apply, please visit the Lancaster City Council website.

Customer Care

If you’re a current tenant and need to get in touch, we’re here to help. Please fill out the contact form, and a member of our team will respond within 48 hours.

Please note: This form is not monitored 24/7. For emergencies, use your designated emergency contact information.